UPDATED CLINICAL PRACTICES IN RESPONSE TO COVID-19

Pacific Heart Institute is dedicated to the health and well-being of our patients and staff.  We have taken the necessary steps to exceed the CDC's standards for infection prevention in healthcare facilities. We want you to feel comfortable and safe throughout your entire appointment. Here are the steps we've taken to ensure your safety:

  1. You will be contacted the day before to virtually check in for your appointment. This will include insurance verification, co-pays, and screening for any COVID symptoms.

  2. On the day of your visit, there will be social distancing markers throughout the check-in zone.

  3. Your temperature will be checked prior to entering the office.

  4. We will then bring you directly back to your examination room for your visit.

  5. Every exam room is sanitized after each patient encounter.

Our medical assistants are equipped with proper personal protective equipment (PPE) to bring you back into an exam room. This includes a gown, surgical mask, n95 mask, hairnet and gloves to take your vitals and perform an ECG prior to meeting with your provider. 

Our sonographers and stress test staff are additionally equipped with faceshields when they perform your ultrasound or stress test. 

Your provider will also be wearing masks and a faceshield throughout your visit.

If you have any other questions, please contact our office at 310-829-7678.

SPANISH:

Aquí en Pacific Heart Institute, la salud de nuestros pacientes y del personal es nuestra prioridad principal. Queremos asegurarle que nuestras prácticas clínicas exceden los estándares de CDC para la prevención de infecciones en los centros de salud. Estos son los pasos que hemos tomado para garantizar su seguridad:

  1. Se le contactará el día anterior para que se registre para su cita. Esto incluirá verificación de seguro, copagos y detección de cualquier síntoma de COVID.

  2. El día de su visita, habrá marcadores de distanciamiento social en toda la zona de registro.

  3. Su temperatura se tomara antes de ingresar a la oficina.

  4. Luego lo llevaremos directamente a su cuarto de examen para su visita.

  5. Cada cuarto de examen se desinfectara después de cada uso.

Le hemos proporcionado a nuestros asistentes médicos el equipo de protección personal adecuado para llevarlo a su cuarto de examen. Esto incluye una bata, mascarilla quirúrgica, mascarilla n95, red para el cabello y guantes para tomar sus signos vitales y realizar un ECG antes de reunirse con su proveedor.

Nuestros sonografos y el personal de pruebas de esfuerzo están equipados con protectores faciales cuando realizan su ultrasonido o prueba de esfuerzo.

Su proveedor también usará máscara y un protector facial de plastico seguro durante su visita.

Si tiene alguna otra pregunta, comuníquese con nuestra oficina al 310-829-7678.

FOR YOUR CONVENIENCE, WE ARE STILL OFFERING TELEHEALTH VIRTUAL APPOINTMENTS.

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